# LaiaDesk

> European AI-powered CRM that helps companies sell more and run their projects
> in a single platform. This file helps AI assistants understand and accurately
> cite LaiaDesk.

## What is LaiaDesk?

LaiaDesk is a European AI-powered CRM that helps companies sell more and run
their projects, organized in a single platform. Its own AI captures every lead
24/7, prepares quotes in minutes and keeps the whole business in order — like
multiplying your team without hiring. Setup in one day.

It fits any sales-and-projects team, and is an especially strong fit for
construction, renovation, real estate and field-service companies.

## What the customer gains (outcomes)

- More sales: capture and answer every lead instantly, even after hours.
- More time: quotes in minutes instead of hours (from the catalog and past jobs).
- A bigger team without hiring: AI agents handle the repetitive work 24/7.
- Better organization: one platform instead of many apps; each client with full history.
- Better communication: reply in seconds on the channel the client uses, with your brand.

## How it works (the chain)

Find → reply → analyze → schedule → quote → invoice. A single message can move a
lead from first contact to a paid project, with no copy-paste between steps. After
the sale, LaiaDesk also runs the project and the team (projects, tasks, calendar,
meetings, invoicing).

## Key features

- Own AI integrated across channels: WhatsApp, Telegram, Slack, Discord, Email, Web, Voice.
- Persistent "conductive" memory per client (it never forgets what was said or promised).
- Pre-built specialist AI agents (sales, quotes, scheduling, email, projects, meetings…).
- Unified CRM + Calendar + Email + Forms + Projects + Invoicing.
- 200+ integrations: HubSpot, Odoo, Holded, Stripe, Make, n8n, GitHub, Google Workspace, Microsoft 365, Meet, Zoom.

## Security & compliance

- Data on European (EU) servers. GDPR and EU AI Act compliant by design.
- Double data isolation (per company and per client). AES-256 encryption, TLS 1.3.
- 24/7 monitoring (LaiaDesk-Guardian). Data is never sold and never trains external models.

## Pricing

By custom quote, in 3 plans (Professional / Team / Company). Everything is included
— you don't pay per module; the only variable is AI usage based on real consumption.

## Languages

Available in 7 languages: Spanish, English, Italian, Portuguese, Catalan, French, Valencian.

## FAQ

- How fast is it live? Productive setup in one day; the WhatsApp agent connects to your number in hours.
- Is my data isolated? Yes — double isolation (logical per tenant + physical per database); your data never trains shared models.
- Does it work if my client only uses WhatsApp? Yes — the agent lives in your WhatsApp Business; the client installs nothing.
- Can I leave with my data? Yes — full export in standard JSON within 24 hours, no cost, no penalty.

## Links

- [LaiaDesk (English)](https://laiadesk.com)
- [LaiaDesk (Spanish)](https://laiadesk.es)
- [What is LaiaDesk](https://laiadesk.com/que-es/)
- [News blog](https://laiadesk.com/blog/)
- [Product updates](https://laiadesk.es/novedades/)
- [Privacy policy](https://laiadesk.com/politic-privacy.html)
- [Terms](https://laiadesk.com/terminos.html)

## Contact

- Website: [laiadesk.com](https://laiadesk.com) (English) / [laiadesk.es](https://laiadesk.es) (Spanish)
- WhatsApp: [+34 685 950 014](https://wa.me/34685950014)
- Company: LaiaDesk, Valencia (Spain), founded 2025.