WhatsApp Agent 24/7
Answers customers after hours, qualifies leads, schedules visits and sends base quotes without you ever touching your phone.
- WhatsApp Business
AI-powered CRM for sales and projects
Close more deals and stop losing clients. LaiaDesk's AI does it for you, in one day.
Your AI captures every lead 24/7, drafts quotes in minutes and keeps your business organized in one platform. Like multiplying your team without hiring. Data on EU servers (GDPR · AI Act). For any sales and project team; an especially strong fit for construction, renovation, real estate and field services.
- Telegram
- Discord
- Slack
- Email · Web · Voz
One single Laia — text and voice across every channel.
- ∞Canales unificados
- 1Setup in 1 day
- Cloud europeoEU data
What you gain
You're not buying software. You're buying results.
Here's what changes in your business from day one.
- 24/7
More sales
Capture and answer every lead instantly, even after hours. You never lose a client for replying too late.
- 30 min
More time
Quotes in minutes instead of hours: your AI drafts them from your catalog and past jobs. You review and send.
- ×10
Multiply your team
Like adding a sales rep, an admin and a coordinator 24/7 without hiring. Your people focus on closing and delivering.
- −80%
Better organization
One platform instead of 7 scattered apps. Every client with their full history, everything in its place, no copy-paste.
- Secs
Better communication
You reply in seconds wherever the client writes —WhatsApp, email, web— with your brand and without losing the thread.
El sastre
We prescribe the processes your business needs.
Predefined and ready to adapt to your operations. With very little data you connect, LaiaDesk adjusts to your company's specific way of working.
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El oficio
Patrones probados en cientos de despliegues.
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The measurements
You provide them with the data you already have.
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El traje
Comes fitted to you, switched on the same day.
“We're the tailor: the craft and the patterns are ours, the measurements you provide, the suit comes out fitted to you.”
It's not a catalog of features the customer has to configure — it's an operating recipe already done, ready to switch on.
Catalogue
Your team of AI agents. Choose your own.
Pre-built agents ready to activate. Select one, connect a channel and start operating. Specially fine-tuned for sectors where the end customer lives on WhatsApp.
Quotes Agent
Generates quotes from your catalogue and past jobs. From 4 hours to 30 minutes. You review and send.
- Web
Calendar Agent
Coordinates technical visits, viewings and appointments with your calendar. No overlaps. Confirms and reminds the customer.
- Calendar
Email Agent
Classifies, prioritizes and drafts replies with the customer's context. You approve with a click instead of writing.
- Gmail
- Outlook
After-Sales Agent
Reminds the customer at 6 months, at a year, at 2 years. A warm pipeline that would otherwise go cold stays alive.
Pipeline Agent
Reactivates dormant customers with personalized messages based on their history. Ideal for real estate and recurring services.
Projects Agent
Coordinates jobsites and teams: tasks, materials, subcontractors. Reports progress straight from the site manager's WhatsApp.
- Slack
- Web
Meetings Agent
A transcription bot that joins Meet/Zoom/Teams. Returns a summary and action items automatically to the project.
- Meet
- Zoom
- Teams
All agents share the same behavioral memory. What one knows, they all know.
The product, not the promise
This is what LaiaDesk looks like inside.
Real screenshots of the platform: agents, channels, projects, calendar, email and metrics. No mockups.
Panel de control
Build your team of AI agents
39 specialists available, grouped by area (Marketing, Sales, Support, Technology, Operations…). Activate the ones you need with one click.
Cuatro pilares
Four pillars no competitor brings together at once.
What makes LaiaDesk not just one more assistant but the operation of your business.
Connected to your company's real channels.
WhatsApp with your own number. Slack and Discord with personal install. Web and voice for public channels. Email, calendar and CRM as integrations. The same Laia, everywhere.
Memoria persistente en infraestructura propia.
Laia remembers who each customer is, what they asked, what was promised and when. What you said six months ago is still part of today's conversation.
Ready-to-use specialist agents.
Pre-built agents for sales, support, code, marketing and operations. You don't have to train them — they start working day one.
Aislamiento estricto a doble nivel.
Double isolation: between client companies and between each company's own customers. Encryption that sectorizes every conversation. LaiaDesk-Guardian watches 24/7. GDPR and AI Act met. Your data doesn't cross, isn't shared, doesn't train external models.
La cadena
Find → reply → analyze → schedule → quote → invoice.
Follow a real client through the whole process, on autopilot. The same Laia takes it from the first search to the invoice, without you lifting a finger.
Laura Pérez Nórdic Remodels · Bilbao
Find Researched by the AI: Custom kitchens · Bilbao
Email WhatsApp
Sales rep
€4.500
Project closed
Accepted by the client
Invoice issued · #2026-0148 · €4.500
And LaiaDesk doesn't leave: it runs the project and the team.
- Projects
- Tasks
- Team
- Calendar
- Meetings
- Invoicing
- and more
Sales engine
From campaign to close, without lifting a finger.
Launch email and WhatsApp campaigns and let the agent do the rest: it receives the customer's reply, qualifies it, answers instantly and carries the sale through to the close. Email marketing and WhatsApp marketing, coordinated by the same AI.
Email
WhatsApp
Campaign sent
Email + WhatsApp to your segmented list. Templates with your brand, measured delivery.
Sale closed
Quote sent, accepted and recorded in your CRM. No copy-paste and no lost lead.
I want campaigns that close
Email marketing + WhatsApp campaigns + qualification and closing, with memory of your business and data on European servers.
Integrations
Connect where you already work. Memory travels with every integration.
CRM, email, documents, orchestrators and communication channels connect in hours, not weeks.
And many more
HubSpot Odoo Holded Zapier Slack Word Gmail Excel Stripe QuickBooks LinkedIn Calendar n8n Make GitHub Meet Zoom Fireflies PayPal Maps Salesforce Microsoft 365 Google Workspace Notion Linear Pipedrive Zendesk Intercom Calendly Airtable
Don't see yours? Open SDK and webhooks. Connects in hours, not weeks.
Who it's for
For those who want to spend time on their customer, not their software.
Also Telegram, email and the channels where your team already lives.
LaiaDesk is designed for companies of any size — SMB, freelancer, mid-market or large corporation — where customers arrive via messaging: agencies, professional firms, retail, clinics, academies, production companies, consultancies.
- Freelancer
- SMB
- Mid-market
- Large corporation
- Agencies
- Professional firms
- Retail
- Clinics
- Academies
- Production companies
- Consultancies
Roles that benefit most
- 01 Founders and leadership
- 02 Sales managers
- 03 Marketing and content
- 04 Developers and tech
- 05 Project managers
- 06 Reporting analysts
- 07 Admin, secretaries and assistants
Each one operates LaiaDesk from the channel they already use every day, with no learning curve. And other teams where the customer is at the center.
Less cost. More sales.
A single platform replaces multiple tools, subscriptions and integrations.
A single platform replaces multiple tools with their subscriptions, integrations and maintenance. Even for programming and analytics. The AI balance is optimized to reduce token spend, not inflate it.
-
80%
menos en suscripciones
-
1 day
setup completo
-
Una sola plataforma
Other platforms
You pay module by module
- CRM +49 €
- Email + WhatsApp +39 €
- Own AI +120 €
- Calendar + Meetings +15 €
- Projects + Team +29 €
- Invoicing + Forms +500 €
Every module, another bill — and it keeps adding up.
LaiaDesk
Everything included
- CRM
- Email + WhatsApp
- Own AI
- Calendar + Meetings
- Projects + Team
- Invoicing + Forms
One single fee. Just keep your account active.
↗ Sinergia And as synergy: responding fast also wins sales. Speed reduces opportunity cost. Your sales team spends more time closing and less on admin tasks.
Why now
Three conditions that only coincide in 2026.
A platform like LaiaDesk wasn't possible three years ago or necessary five years ago. It's now that the three conditions coincide and any company can operate at the level of the big ones without paying for it.
Condition III
European regulation
European regulation doesn't suggest data sovereignty: it demands it.
- Condition II
Messaging = work
WhatsApp, Slack, Discord are already the real work channel for SMBs, not just the social channel.
- Condition I
IA generativa madura
Generative AI finally understands business language without hallucinating every other response.
Plans
Three plans tailored to your reality.
Pick the plan that best fits your size and we send you the quote via WhatsApp. No surprises, no fine print.
Everything included — no paying per module. Transparent costs that are easy to plan: you just keep your account active. The only variable is AI usage, based on real consumption.
Site / Office
Start with one agent in your main channel and go live the same day.
- 1 site / 1 office
- Up to 5 users
- 3 active agents to choose from the catalog
- WhatsApp + Email
- Standard support (Monday to Friday)
Ideal for
Construction firm ≤10 people or real-estate office ≤6 sales reps that wants to stop losing after-hours leads.
Team
The plan most teams pick: agents across every channel and a coordinated team.
- Up to 2 sites / offices
- Up to 15 users
- 6 active agents from the catalog
- WhatsApp + Email + Slack + Discord
- Priority support (4h response)
Ideal for
Construction firm 10-25 people, real-estate chain with 2-4 offices, or technical-services team with several field techs.
Enterprise
For multi-site groups, networks and companies with a large catalog or portfolio.
- Unlimited sites
- Unlimited users
- Unlimited agents from catalog + custom
- All channels (WhatsApp, Email, Slack, Discord, Telegram, Web, Voice)
- 1-1 support with your dedicated Customer Success
Ideal for
Construction group / real-estate network / multi-zone franchise / company with specific compliance.
Every company has its own reality. We talk with you, see which agents and channels you need, and send you a tailored plan.
Pay-as-you-go AI consumption on top: meeting minutes, WhatsApp messages and emails billed on real usage.
Security
Your data is isolated, compartmentalized and watched 24/7.
Double isolation: between client companies and between each company's own customers. AES-256 encryption per conversation. LaiaDesk-Guardian monitors the platform tirelessly. GDPR and AI Act met by design, not as an add-on.
LaiaDesk-Guardian
Active 24/7 surveillance system across the entire platform: anomaly detection, intrusions, pattern abuse and automatic blocking. Your CISO sleeps soundly.
Activo
24 / 7 / 365
Double isolation
Logical per tenant + physical per database. Your memory never crosses with another company's.
AES-256 encryption
At rest and in transit. TLS 1.3 mandatory in all communication.
GDPR-first
Servers in the EU. Right to be forgotten, portability and export included by default.
No cross-training
Your data doesn't train shared models. The memory that learns is always yours.
24/7 audit
LaiaDesk-Guardian records every access. Full traceability, configurable retention.
Roles and permissions
Granular control per team, department or use case. SSO compatible with your IdP.
Trust
Backed by leading innovation institutions
Look: I used to lose customers because I couldn't answer. Now with LaiaDesk, a single message replies and handles support for everyone.
Honestly, I used to live with an overflowing inbox and a messy calendar. LaiaDesk sorts them out for me and organizes my day through WhatsApp.
In my case, planning a project used to take me days. With LaiaDesk's agents I now set it up from the web and split the tasks in minutes.
FAQ
Frequently asked questions
The most asked by sales, support and operations teams. Don't see your question? Write to us at [email protected].
How long until LaiaDesk is operational?
Productive setup in one day. Critical integrations (CRM, email, WhatsApp) are ready in hours; complex ones (custom ERP) in a few days.
Is my data isolated from other companies?
Yes. Double isolation: logical per tenant and physical per database. Your memory never trains shared models. LaiaDesk-Guardian audits every access 24/7.
Does it work with my current CRM?
Yes. HubSpot, Salesforce, Pipedrive, Odoo, Holded, Zoho and any other via open SDK or webhooks. Memory travels both ways.
What if I want to leave? Can I take my memory with me?
Yes. Full export in standard JSON plus schema documentation in 24 hours. No cost, no penalty. Your data was always yours.
Do I need technical training to use it?
No. The interface is conversational: write or speak as you would with a colleague. The real adoption curve is minutes, not days.
Who's behind LaiaDesk?
A team of engineers and product builders with experience in AI, CRM and B2B product. Backed by Wayra, Lanzadera, EOI, INCIBE and Startup Valencia.
Empieza
Want to see how it works?
Talk to Laia — the same AI that will run your business. Ask her what LaiaDesk does, how to connect your calendar, how to deploy a WhatsApp bot with your own number, or how much you'd save every week.
No sign-up. No card. Your messages with Laia are kept only for this session and not saved afterwards.
Connected to your real channels
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- Telegram
- Discord
- Slack
- Chat Web
